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Carlton Forest Group - Terms Use

Last Updated: November 2022

By using this web site, you are agreeing to comply and be bound by the following terms of service and use. Please review the following terms in their entirety and ensure their comprehension before using and viewing this web site.

The terms “us”, “we”, “our”, or “owners” refers to “the website” and Ignite Growth Consultancy Ltd. “You” refers to the user or viewer of this web site.


Copyright

The content in its entirety, including text content, graphics, layouts, and all source code, belong to Carlton Forest Group Holdings Limited. This term is protected by intellectual property rights and copyright law. Copying, redistribution, use or publication either for free or for monetary gain is strictly prohibited. Some of the content on the site is the copyrighted and licensed work of third parties.

Terms of Use

The content of this web site in its entirety is subject to change without notice. Its purpose is for your general information only.

No parties guarantee the accuracy, timeliness, performance, completeness, or suitability of the content and information found on this site. You acknowledge that errors or inaccuracies may exist, and that the owners of the site are in no way liable for any such errors.

The owners of the site are not responsible and hold no liability for third-party content that may be posted on the site by end users, or for content that is linked to from this web site including other web sites. The use of and viewing of information on this site is at your own risk. Any consequences of use that may occur are not the liability of the web site owners.

Unauthorised use of this web site or its contents may give rise to a claim for damages and/or be a criminal offence enforceable by local and international law.

We reserve the right to restrict access to certain areas of the web site at our own discretion. If a username and password, or any other access credentials, are provided to you as the end user, it is your responsibility to keep such information confidential.

The owners of the web site are not responsible for user-generated content, and no liable for any violations that such content may constitute.

When using our website, you will be asked to give your specific consent for us to place cookies on your device. You can read our full cookies policy here –Carlton Forest Group Website Cookies Policy.

Privacy Policy For Carlton Forest Group Holdings Limited

Introduction


This Data Protection Privacy Policy sets out how we, handle the personal data of our customers, suppliers, and other third parties in a clear way.


This policy applies to all the personal data we process regardless of how it was captured by electronic means, paper records, in person or via social media and how that data is stored or whether it relates to past or present customers, supplier contacts, shareholders, website users or any other Data Subject.


We are 100% committed to protecting your personal information and we shall always be transparent with you about how we are using your details. This document outlines how we do this, and regardless of the personal data we hold we shall process your personal data in full accordance the EU General Data Protection Regulation GDPR and the UK Data Protection Act 2018. We will be open about what information we collect, why we need it, and how we intend to use it. This document explains how we obtain, collect, process and store information about you, if we share with any third parties and details of your rights.


Carlton Forest Group Holdings Limited, is a registered company in England & Wales with company number OC387052 and registered with the UK Information Commissioners Office under the reference ZA414654. 


Full business contact information is at the end of this policy.


Carlton Forest Group Holdings Limited have core beliefs regarding your data:


•    We will never sell, rent, distribute or make public your personal data

•    Data should only be collected and processed when absolutely necessary

•    We have duty of care to hold this data safe

•    The rights of the data subject remain lawful, fair and transparent


Who is responsible for managing my information?

    

This website is owned and maintained by Carlton Forest Group Holdings Limited. It is hosted within the UK. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.


We do utilise cloud computing applications which may result in data being stored outside of the UK.


We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.


On what basis do we process your information?

We collect your personal data directly from our website and via email and telephone. We maintain records of customer contact, which falls under the lawful basis of legitimate interest (GDPR Article 6(f)) and under the lawful basis of being necessary for the performance of a contract (GDPR Article 6(b)).


Personal data is processed entirely for the legitimate interest of maintaining contact between us and you (our customer, or potential customer) in order to deliver our service and fulfil any contracts, which exist between us. We do not process any special category data within the meaning of GDPR.


What information do we collect?

Personal and sensitive data is required to allow us to provide our services to our clients. We will obtain your name, company and contact details and details of any colleagues with whom we may need to communicate. 

    

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This is done via Google Analytics who will capture your IP address, geographical location, details of the system you use and the pages you visit. 


Cookies - How do we use cookies on our websites?


Cookies are small text files that are placed on your computer when you access a website. These allow websites to do several important things, including remember what’s in your shopping basket and which pages you have visited.

Our website is exclusively an informational site and collects no personal data, nor is it used as an online store. We have selected the option in our website builder to prevent the placing of tracking cookies on your browser.

We do not serve up advertisements or knowingly take part in any scheme that would allow your online behaviour to be tracked for the purposes of identity discovery. 


For detailed information on the cookies we use and the purposes for which we use them see our cookies policy


How do we use and store your information? 


The information you provide may be used in a number of ways, for example:


•    To personalise visits to our website, through Google Analytics we can understand how our clients found our website and are able to track their journey through the website which enables us to provide a better service. Google Analytics does not identify our clients.


•    To have the opportunity to comment on Our News and Blog posts you will have entered your name, email address which will be saved together with the comment, your computers IP address and the date and time the comment was submitted. Your comment and associated data will remain on the site until the blog post or your comment is removed. If you’d like to have your comment removed, please email us at dpo@carltonforestgroup.com. We recommend that you avoid entering any personal identifiable data in the comment blog post.


•    To tell you about other products and services we think may be of interest to you via an Email Newsletter, which is sent directly from our CRM system. You may unsubscribe at any time by clicking the link at the bottom of the newsletter or by emailing us and asking us to remove you from this service.


•    By using the Contact Forms and Email links, the data you input will not be stored but will be collected and sent to us via a protected and private email connection. 


Do we ever share personal data?


We would only do so under a legitimate request from a law enforcement agency. 


Do you have any third-party processors?


As previously mentioned, we interact with third parties who also comply with the relevant regulations and legislation. 


When can we contact you in the future?


We would like to send you information about our own products and services. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. 

    

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or send an email to dpo@carltonforestgroup.com You may unsubscribe at any time by clicking the link at the bottom of the newsletter and emails or by emailing us and asking us to remove you from this service.


How long will we hold your information for?


Data will not be retained where it is no longer needed for a legitimate purpose.  

We:

•    review the length of time we keep personal data; consider the purpose we hold the information for in deciding whether (and for how long) to retain it. 

•    securely delete information that is no longer needed 

•    update, archive or securely delete information if it goes out of date.

•    comply with our legal requirements and professional guidelines on retention of records


How can you access and update your information?


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address noted at the bottom of this policy.


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Does this policy apply to linked websites?


Our website contains links to other websites. If you follow links to other sites from our website your data will be subject to the privacy policies of those sites. You should refer to these policies before providing your data. This privacy policy only applies to this website.    


How do we update this privacy policy?


This privacy policy was last updated on 28th November 2022 where it is reviewed on a regular basis and may be changed with any regulatory, legislation or company changes.


What happens if there is a data breach?

As per the GDPR regulations all data breaches will be reported to the ICO within 72 hours. This includes those of any 3rd parties where it’s apparent that personal data stored has been compromised. 

Who can we contact if we have any queries about this policy or how our data is processed ?


Please contact us if you have any questions about our privacy policy or information, we hold about you.


By email: dpo@carltonforestgroup.com


Or write to us at Carlton Forest Group, Carlton Forest, Worksop, Nottinghamshire, S81 0TP


Or call us on 44 (0)1909 540000 


The Data Protection Officer’s email address is dpo@carltonforestgroup.com 


How can we make a complaint?


You can contact us at the above address, alternatively the supervisory authority in the UK for data protection matters is the Information Commissioner (ICO) www.ico.org.uk . If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO. The ICO Helpline number is 0303 123 1113.

Carlton Forest Group – Website Cookies Policy

Last updated: November 2022

Carlton Forest Group Holdings Limited ("us", "we", or "our") uses cookies on https://www.carltonforestgroup.com/ (the "Service"). Under the new GDPR and Data Protection Act 2018, we will ask for your specific consent to using cookies when you visit the service.

This site may use cookies or browser tracking technologies to provide a better overall user experience. This information allows us to continue modifying the site to meet end user browser types, operating systems, and frequency of visits. Personal information cannot be collected by these methods unless specific consent is provided by the end user. Aggregate cookie and tracking information will not be shared with any third parties.


Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Some cookies are deleted when you close down your browser. These are known as "session" cookies. Others remain on your device until they expire, or you delete them from your cache. These are known as "persistent" cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.

How Carlton Forest Group uses cookies


When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies (and sometimes other similar technologies) to:

  • Monitor your use on our website and gather analytics to help us improve your browsing experience

  • Remember your preferences to personalise your visit

  • Personalise our website and display information relevant to you

  • Help us improve the usability of our website


Cookies used on this website:

Cookie Provider                                    Description                                           Expiration

  • ssr-caching                www.carltonforestgroup.com                    The ssr-caching cookie is set by WIX and indicates how a site was rendered. 

  • XSRF-TOKEN               www.carltonforestgroup.com                   This cookie is set by Wix and is used for security purposes.

  • TS01e85bed               www.carltonforestgroup.com                    This cookie is set by Wix and is used for security and anti-fraud purposes.

  • TS01b3b792               www.carltonforestgroup.com                   No description 

  • hs                                www.carltonforestgroup.com                   Wix platform sets this cookie for security purposes.

  • svSession            www.carltonforestgroup.com       Wix platform sets this cookie to identify unique visitors & track a visitor’s session on a site. 

  • bSession               www.carltonforestgroup.com                   No description available.

  • fedops.logger.defaultOverrides               www.carltonforestgroup.com        No description1 minute 

  • XSRF-TOKEN               wix.com                     This cookie is set by Wix and is used for security purposes.

  • TS01de44c0                wix.com                     Wix sets this cookie for security and anti-fraud purposes.                


This policy applies only to interactions taking place via the website and does not govern offline interactions.

We use both session and persistent cookies on the Service, and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service.

What are your choices regarding cookies

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, we have made every effort to ensure that your enjoyment use of the service is not affected, should you not consent to the use of cookies, however, if you delete cookies or refuse to give consent of the use of them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.


If you should have any questions about our use of cookies on our service, please contact our Data Protection Officer on dpo@carltonforestgroup.com

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