Business Development Manager
Business Development Manager
Reporting Manager: - Chief Commercial Officer (CCO)
Start Date - Febuary
Location: - National Coverage (Based in Hellaby)
What is the role purpose and how does it support our strategy
Carlton Forest has been created to disrupt the Air Purification market by providing customers with unique purification solution, powered by industry leading technology and design. We are family owned, agile and fast paced with ambitious growth plans. In exchange, we provide abundant opportunities for people to develop and grow their careers as our business grows.
What is the role purpose and how does it support our strategy
This is a chance to join a young and expanding business, specialising in complex HVAC and air purification solutions. Carlton Forest Renewables has big plans – and that’s why we need you. With a new senior management team and great opportunities for growth you’ll develop sales and new business, using your initiative and fantastic people skills to take this to market.
What is the role purpose and how does it support our strategy
Day to day, you’ll:
Be responsible for generating new business for Carlton Forest Renewables nationally to start off with.
Whilst some leads will be passed to you, the ability to self-generate leads is important.
Attending new client meetings with the aim of showcasing Carlton Forest Renewables product.
Develop your new business pipeline and accurately forecasting new wins to the business.
Overcoming customer objections on why customers should choose Carlton Forest Renewables.
Working with our solutions team to deliver credible technical solutions
Champion the client within our business and make sure their needs and wishes are represented.
Build great new business relationships using your industry contacts.
Give sales presentations to high-level executives.
Develop an Account Development Plan (ADP) that highlights potential opportunities.
Achieve high sales targets.
Present up to date sales results reporting against KPIs, MI and account BAU transactional changes.
Full UK Driving License – due to business related travel (national coverage)
Your Experience - What you bring to the job
Your background will demonstrate:
Solid experience in Business Development in the HVAC and retail air purification sector
Comfortable with self-generating new business opportunities
Be able to deal with rejection and to keep a positive mind set
Experience influencing senior decision makers, including senior management and board level leadership.
Excellent verbal and written communication skills.
Experience of exceeding annual targets
Bringing a new product to market
Your Qualifications - About your education and qualifications
You’ll really need to know your stuff, which means you’ll need:
To have experience in the sector and high level of knowledge of air flow systems and processes
No formal qualification required
Your regulatory knowledge - Anything specific you need to know
This role doesn’t call for any specific expertise, however, regulatory knowledge of HVAC and Besa would be ideal.
About you - The personal qualities you need to fit the way we work
Doing things the Carlton Forest way takes:
Enthusiasm, energy and self-motivation
Great communication skills
Strong relationship building skills
A commitment to being part of a team
Excellent analytical skills
Honesty – we’re a straight-talking business!
Commitment to us and the job
Enough resilience to keep pace in our challenging and fast-moving environment
The confidence to contribute, advise and challenge the status quo
The ability to influence your peers and make a positive impact
A results focused approach
The ability to work effectively under pressure to tight deadlines
To apply please email your CV to: careers@carltonforestgroup.com
3PL DIVISION - Key Account Manager
Current vacancies.
If you don't see anything suitable feel free to send us your CV anyway,
we're always looking for talented people to join us.
Key Account Manager
JOB PURPOSE
Carlton Forest 3PL operate in a fast moving, rapidly evolving industry sector and our ambitious growth plans, therefore developing and expanding our client portfolio is key to the success of CF3PL.
This is a Key role which ensures that existing clients retain and grow their business with Carlton Forest 3PL by managing the provision of account management services to them and which positions Carlton Forest as an ambitious and growing force within the 3PL sector.
Reports to: Chief Commercial Officer (CCO)
Location: National Coverage (Based in Bawtry)
ROLE DUTIES & RESPONSIBILITIES
Role Specific:
Work with each client to develop their business and to proactively expand portfolio of services Carlton Forest can provide.
Gain a comprehensive understanding of each client’s individual contractual requirements through the term of their agreement and to plan and prepare for client reviews.
Gather and disseminate information from clients into Carlton Forest in a timely and accurate manner.
Work with the Business Development Manager and the Operational team to recommend and agree strategic growth opportunity plans for clients.
Work with each Client to understand specific requirements for peak/non-peak distribution and to work closely with the operation to communicate projected client activity and operational requirements.
Work with the client, and the Commercial Team to establish opportunities to enhance and continuously improve the client’s operation efficiency and the customer experience.
Expert in understanding primary competitor groups.To develop outputs from clients that measure business impacts from cost and/or service perspective.
Work with the operational team to ensure client forecasts are provided in line with business requirements.
Establish an annual plan for every client, including profit and loss, growth capability, profit margin and new product and services.
Ensure activities and strategy protects and develops the Carlton Forest brand.
Monitor and manage KPI’s for revenue and contract renewal related activities.
Ensure that accurate and relevant MI relating to data volume profiles / service statistics are available to support decision-making.
Monitor all client payment for services and respond to any debt situations as per business requirement.
Form effective relationships with other Commercial Team colleagues and Operational team members.
Ensure that all client related processes are carried out to the required frequency and completed as per business requirements.
Ensure that all client provision services are fully defined and documented in service description documents.
Work with other stakeholders to ensure that all client provision services processes are designed, documented, and embedded within the organisation.
Ensure that all SLAs and KPIs are consistently and reliably met.
Operate within the Carlton Forest Health & Safety Policy, procedure and standards adopting safe working practices in line with current Company procedures and to undertake appropriate training in Health and Safety.
Provide a monthly management report for your client group covering operational performance, service level achievement, service issues and problems, service changes & risks.
Assess the cost impact of any new or changed client services and report the impact of any such changes on the currently agreed budget and forecast.
CORE COMPETENCES:
Is independent in exercising professional knowledge without close supervision
Clearly defines priorities that support the delivery of functional plans and objectives
Solves problems according to experience, analyses possible solutions and provides suggestions for improvement under defined parameters
Effectively manages time so that deadlines are met both individually and as a team
Subject Matter Expert – providing professional advice in critical areas, supporting cross functional plans and objectives
Respond and adapt individual and team approach to changing business need and challenges as they arise, identifying and flagging critical business issues
Be responsible for and undertake continual learning and development both informally and formally, ensuring a clear understanding of the business and cross functional priorities
PERSON SPECIFICATION
Experience:
2 years+ experience of client management in a commercial setting
Warehousing and Logistics experience is required.
Essential Skills and Attributes:
Excellent financial awareness
Strong commercial acumen
Thorough and methodical approach, with a good eye for detail
Excellent written and oral communication skills
Good PowerPoint and Excel skills
Analytical
Strong Negotiation Skills
Self-motivated and pragmatic
Strong stakeholder management skills, able to navigate the corporate landscape, quickly establish credibility and build effective, collaborative, working relationships at all levels
Ability to work under time constraints in a team environment
Able to always act in a professional manner to the benefit of the company and maintain confidentiality at all times
ROLE SPECIFIC REQUIREMENTS:
Full UK Driving License – due to business related travel (national coverage)
To apply please email your CV to: careers@carltonforestgroup.com
RENEWABLES DIVISION
Current vacancies.
If you don't see anything suitable feel free to send us your CV anyway,
we're always looking for talented people to join us.
Multi-Skilled Operator
Reporting Manager - Plant Manager
Start Date - August 2021
Starting Salary - Up to £34k
Starting Salary - 35 day shift pattern with generous time off
Job Purpose
Carlton Forest Group’s renewables division is installing the UKs first continuous operation pyrolysis plant at it’s site in Worksop (S81 0TP). The plant produces oil and carbon char from end of life tyres – producing 4mill litres of oil per year and 7500 tonnes of char.
The role requires operating, feeding and maintaining the plant on a 35 day shift pattern to include nights and weekends to serve a 24/7 operation (Shift pattern: 5 on - 4 off - 5 on - 5 off - 4 on - 12 off).
Duties include:
• Monitoring the continuous plant operations via an automated PLC/SCADA
• Carrying out planned maintenance on the pyrolysis machinery and R&D equipment
• Actively work to improve the process
• Carrying out testing and repairs of equipment
• Complete technical data sheets during manufacturing
• Ensuring compliance in relation to Safety, Environmental and operating procedures
• Maintain quality standards and safest working practices
• Arranging delivery of, and feeding the plant with end of life tyres
• Supervisory responsibility on a rotation basis
Necessary Experience:
• Plant operations, observant and uses initiative to prioritise necessary work.
• Experience using some hand tools and most power tools
• Highly organised
• Follow mechanical and electrical drawings
• Strong attention to detail
• Good interpersonal skills
• IT/computer literate. Data recording in excel, email communication, maintenance planning and scheduling, and daily reports etc.
Advantageous:
• Mechanical engineering experience
• Electrical engineering experience
• IOSH certification
• Forklift/bobcat/telehandler licence
• First aid trained
To apply please email your CV to: careers@carltonforestgroup.com
3PL DIVISION - Site Manager
Current vacancies.
If you don't see anything suitable feel free to send us your CV anyway,
we're always looking for talented people to join us.
Site Manager
Job Purpose
Reporting into the Head of Operations, you will ensure an effective and safe site operation. You will make sure that effective processes are in place and adhered to at all times, alongside the leadership and development of staff and the warehouse.
In this role you will manage senior level relationships with our warehouse clients and other key internal stakeholders, to ensure we meet our contractual requirements and exceed our client expectations to attract, retain and develop new business.
Your will drive service excellence by influencing, planning, prioritising and delegating to maximise both the efficiency and service levels of our warehouse but most of all drive a ‘One Team’ culture which is a pillar of our business.
Leadership & People Management:
Communicates clearly so that direct reports at ‘Manager’ level and below are aware of their objectives and the standards required, ensuring that these are aligned to both functional and broader business objectives.
Accountable for ensuring the quality of the work of direct line reports and the performance of their team members where applicable.
Role model positive behaviour, which is in keeping with our values, recognising good / excellent performance whilst being clear and transparent about areas of underperformance concerning direct line reports and their teams where applicable
Lead and coach ‘Manager’ level colleagues on how to bring about change and improvements where these need to be made
Pro-actively resolve conflict amongst team members quickly and fairly
Pro-actively manage any poor conduct and / or behaviour in keeping with CFG policy and procedure
Pro-actively manage attendance amongst team members in keeping with CFG policy and procedure
Engage and build open and honest professional and positive relationships with team members, fellow colleagues, peers and cross functional stakeholders
Key Responsibilities & Accountabilities:
for the site and keeping incidents down below required KPI’s. Also making sure all legal
stipulations, environmental policies and general duty of care.
Implement and maintain a ‘One Team’ culture within the operation. Encouraging an honest and
open approach within the team.
Manage and develop all warehouse activities and processes ensuring all KPI’s are achieved and
Exceeded across all the multiple client’s requirements.
Build and maintain strong relationships with internal stakeholders
Work closely with our finance teams to ensure we manage resource effectively, maintaining efficiency and ensuring that operational budgets are always met.
Continually review the warehousing proposition to ensure we remain competitive in the market and operate ahead of our competition
Work with stakeholders to develop relevant training packages for colleagues and to ensure we have the right trained and motivated workforce in place
Regularly review all contracts and supplier relationships, making recommendations for changes as and when required.
Maintain a minimum BRC standard to ensure the warehouse is always audit ready.
Focus on continuous improvement within the warehouse from systems, implementations, processes and proactively look to implement these into the business
Be part of the customer review process and communicate with the customer by email and phone.
Ensure site management and staff levels are in line with operational demand.
Conduct weekly and monthly staff briefs and appraisals and assess training needs and requirements for everyone. Including performance and absence management.
Liaise with other functional/departmental managers to understand all necessary aspects and
Needs of operational development, and to ensure they are fully informed of operational objectives,
Purposes and achievements
Person Specification:
Mandatory
Strong stakeholder management skills, able to quickly establish credibility and build effective, collaborative,
Working relationships at all levels
Excellent leadership and team management skills
Able to act at all times in a professional manner to the benefit of the company and maintain confidentiality at all times
Experience working in a fast-paced warehouse environment
Experience building and maintaining internal and external relationships
At least 3 years’ experience in leading and managing successful teams
IOSH managing safely
Excellent computer skills – experienced in using Microsoft – Outlook, Excel and Powerpoint
HR knowledge
Recruitment experience
Desirable:
• NEBOSH General Certificate
• 3PL background
• Previous experience of a start-up or business in a rapid growth transition
• Facilities management experience
• Project management experience
• Continuous improvement and knowledge of lean methodologies
To apply please email your CV to: careers@carltonforestgroup.com
3PL DIVISION - Warehouse Operatives
Current vacancies.
If you don't see anything suitable feel free to send us your CV anyway,
we're always looking for talented people to join us.
Warehouse Operatives
Job Purpose
To receive, store and handle customer supplied goods as required by the Shift Manager or designate in a safe and legal manner by performing the following duties.
Unload, load all incoming customer goods as required in the appropriate manner to maintain the integrity of customer goods minimising damage.
Carry out checks on incoming or outgoing goods to ensure it reflects accurately the product, quantity and quality of goods received or despatched.
Ensure all MHE used is checked and compliant with site safety rules and the appropriate check sheets are completed signed and dated.
Move and handle all customer goods by use of appropriate MHE and the approved methods as defined by the customer or directed by the Shift Manager or designate.
Maintain site Health Safety and Hygiene standards as required and proactively act on any issues identified during the course of the shift.
Report all accidents and incidents and potential hazards to the Shift Manager as soon as possible.
Report any unauthorised persons observed within the warehouse to the Shift Manager or designate.
General Duties:
Liaise with other internal departments as required.
Maintain housekeeping levels of warehouse and surrounding area.
Ensuring all Shift procedures are adhered to at all times.
Quality Standards & Miscellaneous:
Ensuring Customer Supplied and agreed standards are met at all times.
Completion of Ad – Hoc work as specified by the Shift Manager or designate,
Participate in meetings if required.
Attend training as required.
Attend Team Briefings.
To apply please email your CV to: careers@carltonforestgroup.com
3PL DIVISION - Forklift Truck Drivers
Current vacancies.
If you don't see anything suitable feel free to send us your CV anyway,
we're always looking for talented people to join us.
Forklift Truck Drivers
Job Purpose
You will be responsible for the transportation of goods and pallets around our warehousing sites. The role of a forklift driver involves the following duties: Loading and unloading materials from a variety of vehicles. Moving pallet-packed materials around the site or storage facility. To receive, store and handle customer supplied goods as required by the Shift Manager or designate in a safe and legal manner by performing the following duties.
Qualified to operate counter balance and preferably reach fork lift trucks (but can be trained)
Unload, load all incoming customer goods as required in the appropriate manner to maintain the integrity of customer goods minimising damage.
Carry out checks on incoming or outgoing goods to ensure it reflects accurately the product, quantity and quality of goods received or despatched.
Ensure all MHE used is checked and compliant with site safety rules and the appropriate check sheets are completed signed and dated.
Move and handle all customer goods by use of appropriate MHE and the approved methods as defined by the customer or directed by the Shift Manager or designate.
Maintain site Health Safety and Hygiene standards as required and proactively act on any issues identified during the course of the shift.
Report all accidents and incidents and potential hazards to the Shift Manager as soon as possible.
Report any unauthorised persons observed within the warehouse to the Shift Manager or designate.
General Duties:
Liaise with other internal departments as required.
Maintain housekeeping levels of warehouse and surrounding area.
Ensuring all Shift procedures are adhered to at all times.
Quality Standards & Miscellaneous:
Ensuring Customer Supplied and agreed standards are met at all times.
Completion of Ad – Hoc work as specified by the Shift Manager or designate,
Participate in meetings if required.
Attend training as required.
Attend Team Briefings.
To apply please email your CV to: careers@carltonforestgroup.com